Privacy Policy

Overview

TM Originals Consulting Inc., operating as TM Originals Consulting™ ("TMOC," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, retain, and disclose personal information when you visit tmoriginalsconsulting.com, request a consultation, submit a professional or Licensee inquiry, communicate with us by text message, or otherwise interact with our services.

This policy applies to the public website and related communications. A separate consulting, licensing, services, payment, or platform agreement may provide additional terms for a specific engagement.

Information we collect

• Contact information, such as name, business name, job title, email address, mailing address, and telephone number.
• Professional and business information, such as industry, business size, role, professional credentials, service interests, and information included in a consultation or Licensee inquiry.
• Engagement information, such as requested services, scheduling details, application status, communications, meeting notes, and customer-support history.
• Transaction information, such as invoice and payment status and limited billing details. Payment-card information may be handled directly by payment providers rather than stored by us.
• Communications information, including emails, web-chat messages, call records, text-message content, opt-in records, opt-out requests, and support requests.
• Device and usage information, such as IP address, browser type, device identifiers, referring pages, pages viewed, visit timestamps, and cookie or similar technology data.
• Information obtained from authorized service providers or professional referral sources when permitted by law and consistent with your request.

Do not submit tax returns, Social Security numbers, bank credentials, government identification, or confidential financial records through an unsecured website form or text message. If sensitive documents are required for an engagement, use only the secure method specifically provided by TMOC.

How we use information

• Respond to inquiries and provide requested information.
• Schedule consultations, meetings, presentations, and implementation discussions.
• Evaluate service, professional-participant, or Licensee requests and administer active engagements.
• Send requested confirmations, reminders, application or status updates, and customer-support communications.
• Operate, secure, personalize, analyze, and improve the website and business processes.
• Maintain records of consent, communications, transactions, and compliance activities.
• Protect TMOC, its proprietary Frameworks, users, and systems; prevent fraud; enforce agreements; and comply with legal obligations.

How we disclose information

We may disclose personal information to service providers that perform functions for us, including website hosting, customer relationship management, scheduling, communications, payment processing, analytics, cybersecurity, document management, professional advice, and customer support. These providers may use information only to perform services for us or as otherwise permitted by law.

We may also disclose information when you direct or authorize us to do so, when needed to coordinate with your designated licensed tax, legal, accounting, or financial professionals, or when required to comply with law, protect safety, prevent fraud, or enforce our rights.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging privacy

If you choose to receive text messages, we use your telephone number, consent record, and messaging history to provide the informational communications described at the point of opt-in. Consent is optional and is not a condition of purchase or of submitting a non-SMS inquiry. Message frequency varies. Message and data rates may apply.

You may reply STOP to opt out or HELP for assistance. We retain opt-in and opt-out records as needed to honor your choices and demonstrate compliance. The current SMS program is limited to requested informational and non-marketing communications and is not used for cold prospecting.

Cookies and similar technologies

We and our website service providers may use cookies, pixels, logs, and similar technologies to operate the website, remember preferences, understand usage, measure performance, and improve services. You may be able to manage cookies through browser or device settings. Disabling some cookies may affect functionality.

Data retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to provide services, protect proprietary rights, maintain consent and business records, resolve disputes, enforce agreements, and comply with legal, tax, accounting, and professional obligations. Retention periods vary by information type and context.

Data security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, transmission method, or storage system is completely secure, and we cannot guarantee absolute security.

Your choices and privacy rights

You may unsubscribe from marketing emails using the unsubscribe link in the message. You may opt out of text messages by replying STOP. Depending on where you live and subject to applicable exceptions, you may have rights to request access to, correction of, or deletion of personal information, or to limit certain processing. Contact us to submit a request. We may verify your identity before completing it.

Children's privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.

Third-party services and links

Our website may link to scheduling, payment, social media, professional, or other third-party services. Their privacy practices are governed by their own policies. Review those policies before providing information.

Policy updates and contact

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date. Material changes may also be communicated through other appropriate channels. Questions or privacy requests may be submitted using the business contact information shown at the beginning of this policy.